Adventist Health Portland is a regional health network with 24 primary care clinics, a 302-bed medical center, home care, and hospice services. The system manages 12,000 hospital admissions, 55,000 ER visits, and 142,000 outpatient visits each year, serving a diverse and growing patient population across Oregon. With a commitment to whole-person care, Adventist Health continues to invest in tools and partnerships that improve access, quality, and provider well-being.

  • Multi-Specialty Care Including Cardiology Services
  • 142,000+ Outpatient Visits Annually Across Oregon

The Challenge

Adventist Health needed a more effective scribe partner after facing workflow gaps and inconsistent support from their previous vendor.

  • Delayed note completion and charge entry
  • Increased after-hours charting burden
  • Lack of consistent training and coverage
  • Limited impact on provider efficiency and satisfaction

The Solution

Adventist Health partnered with Scribe-X to implement a high-quality remote scribe program tailored to their systems and workflows. Scribes were trained in the organization’s EHR and documentation standards, allowing for real-time support during patient visits. Over time, Scribe-X scribes became a key resource for improving provider efficiency and were also used as a recruitment and retention incentive for top-performing clinicians.


The Results

Download the case study to continue and read the results…


Benefits Achieved with Scribe-X

Less Time Spent on Documentation

More Time Back Each Week

Stronger Documentation and Coding

Cleaner EHR Inboxes

Faster Referral Processing

Enhanced Recruitment for New Providers