MidMichigan Community Health Services Cuts Documentation Time by 41% with Scribe-X

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July 8, 2025

MidMichigan Community Health Services (MMCHS), a Federally Qualified Health Center in
Houghton Lake, Michigan, serves a diverse patient population with comprehensive primary care
services. Providers at MMCHS were experiencing significant administrative burdens, particularly
with extensive documentation requirements, which impacted their ability to focus on patient
care.

Serving Rural and Underserved Communities
Comprehensive Primary Care Services
Relieving the Documentation Burden

The Challenge

MMCHS providers faced several challenges:

Excessive Documentation Time: Providers spent substantial time on charting, often extending beyond clinic hours.
Provider Burnout: The administrative load contributed to increased stress and reduced job satisfaction.
Delayed Patient Care: Time spent on documentation detracted from direct patient interactions.

The Solution

To address these issues, MMCHS partnered with Scribe-X to implement dedicated medical
scribe services:

Real-Time Documentation: Scribe-X scribes documented patient encounters in real-time, allowing providers to concentrate on patient care.
Customized Workflow Integration: Scribe-X tailored documentation processes to align with MMCHS’s specific needs and EMR systems.
Training and Support: Scribe-X provided ongoing training and support to ensure scribes met MMCHS’s documentation standards.