Moses Lake Community Health Center (MLCHC) serves a diverse rural population in central Washington, including migrant farmworkers and immigrant communities. With a strong commitment to high-quality, compassionate care, MLCHC providers were facing extended after-hours documentation. This impacted both work-life balance and the timeliness of patient care.
MLCHC providers were spending hours outside of clinic time completing patient notes, which led to:
MLCHC partnered with Scribe-X to implement a remote medical scribe program. Scribes were trained in MLCHC’s specific workflows and EHR system, allowing for real-time documentation during patient visits. The program aimed to complete all documentation within three days, giving providers back time while preserving accuracy and compliance.
Download the case study to read the results…
Reliable Scribe Coverage
Less After-Hours Charting
Enhanced Documentation Quality
Fast Ramp-Up for New Providers
Accurate, Consistent Notes
Happier, More Engaged Providers
